I have cut wood at both big boxes, going on for a few years now. Better than cutting it shorter than you need though... First two cuts are free and then .25 cents for every additional cut. Thank you. wire, chain, tubing, lumber, etc) go to a lumber yard, small hardware store, or OSH. Going to try it out at Home Depot for my weekend project. Walk back in the lumber section and you'll see a saw table set up on a `80 degree angle. Take it all home, you paid for it. It does not matter how patient, polite or helpful you are with any HD employee- their panel and radial saws are for general heavy construction cuts only and the employees are the worst. You can take a chance that there is an available cart or save a step and grab one now. It doesn't just help me get my plywood cut. Hopefully, you did not have to resort to the last scenario. Then, if you need help, you can take it to the back for assistance. Jason from Indianapolis, IN. But I decided to start asking for an inch over. A lot of their reviews are based on customer satisfaction, which directly affects their bonuses at the end of the year. No, not just any cart—choosing the right cart does make a difference to the person who will be cutting your plywood. I've given them a good workout before. Let the cashier know, as they have a button that will automatically send out a page for loading assistance. At my Home Depot the MDF board was cheaper than the real wood. The panel saw is only meant to be used to cut lumber down enough to fit it in a vehicle. I’ve bought appliances from both. Even if just one of them helps, the pennies you save will certainly add up. Home Depot also offers a table saw that you can use yourself to cut the molding. 7 Answers. However, we all WANT to help. They will not do precision cutting, once cut -- it is yours (I think this means the same -- you won't get a refund if it doesn't meet your application. It’s all about the approach. Just have your measurements handy and try to minimize the amount of cuts. If you want trim, they have a do-it-yourself trim station where you can cut trim work or someone will help you do it. As a result, the associates have been rewarded and are pleased to see me, knowing that I have the power to put bonuses in their pockets. The right answer is the lumber cart. Outside Mounted Vertical Blinds Cut To Fit Home Depot Bl. The smart thing to do is to know what you want before going shopping. Yes, they cut wood. After doing this two or three times, they will remember you and anticipate your presence on your next visit. If you can’t find someone, go to any cashier. Look around the lumber section to find the discount cart! When he was done, I thanked him and asked how to note the additional cuts when I approached the register...he stated, "it must be your lucky day. Help load the sheet into the panel saw. Now, thanks to you Joel, I know how to prep and I won’t worry about people muttering “She thinks they’ll cut stuff for her? Even if you did, the end result will be that you have your cut person in place. This allows for all vertical cuts and saves the operator from having to reposition the saw head. Pinch yourself. If you need help cutting lumber before taking it home, ask an associate for help. And I love the focus on just being nice. It does make a difference when you get back to your home. That being said, research and prepare as much as you can before you go to buy materials. If this is the first time you're using their free cutting services or you are new to shopping at a big-box lumber store, the process may seem intimidating. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. I just didn't have the patience to seek out and talk to a "manager.". Good job to both you and the cutter! I had a 1×8 wood board in the shed so I opted to use that. How is THAT for customer service????!!!!! I had a great experience thanks to your advice. do expect quality on free cuts. HD never gets the colors right. They don't charge for cutting. Designing two exterior doors for my daughter. It’s all about the approach. are you planning on cutting exact? Just consider them abandoned when you sell your home, unless of course if you love your appliances and take them with you to your next home! The aisles of The Home Depot are filled with tools of all sizes and prices. If they receive an external call, they will respond to a simple question, transfer the call to another associate, or explain that they will call them back when they are finished helping their current customer. Do your homework. If you need it, there should be a handsaw and miter box in the moulding aisle if you want to cut boards before bringing them home. This works especially well at Home Depot, as one of their goals is to offer excellent customer service. Yay, you’ve arrived! The remaining steps may seem a bit detailed, but there is a method to my madness. Score. Why? The Home Depot on 23rd Street & 6th Avenue will likely send you to us (we’ve been in Chelsea since 1962!) You may feel unprofessional or a bit overwhelmed because you're out of your comfort zone. You can always take them home or to worksite and measure, remeasure, then measure again. Make sure you choose the best time to go to Home Depot. Only who has been struggling to get a proper cut knows what you´re talking about. "Home Depot, Merritt Island" by Michael Rivera is licensed under CC BY-SA 4.0. For my cornhole project, I needed four pieces of plywood, each measuring 2’ x 4’ with the grain all running lengthwise. And a line always did form. At least $5 and then roughly $2 per cut. This isn’t really a step as much as it is helpful firsthand advice from someone who knows how the system works. Here's a contractors dilemma, a door rough opening is a 39 1/2" x 80" and a sheet of plywood is 48" x 96" if you need to close up the doorway HD will cut the length to 80 but not the width. In my experience, this happens more frequently at Home Depot than at Lowes. Home Depot and Lowe's will only make straight cuts. I had a plan and was just going to bring the extra bits home but the associate was helpful enough to use these bits instead of buying an extra board as i had planned. Thank you! THANK YOU! Be sure you have measured very, very carefully for the size pieces you need (remember: "Measure twice to cut once"), and try to get the most experienced person in the lumber department to do the cutting, not the new kid who has nothing better to do. Yes, they can do straight cuts (no angled cuts) for you. This article is very helpful. Thank you for the time you put in to writing it .... just for other people. USA on October 23, 2017: This is very helpful. When I asked why he said that's what "corporate" wants. Favourite answer . "Hi, Dave. That was May 2013 and since then, every month I've gotten to select 5 products (4 normal + 1 premium) in addition to the numerous "bonus campaigns" (bargain under $10, cleaning supply, appliance, insulation, etc). One reason I started going to our local family owned lumber yard. I've had them make 5-6 cuts despite the sign of 2 free cuts. Put something in your cart so it doesn't disappear! I do shop at both weekly and do many projects and both have cut wood for me. I needed 8 foot length of 1/4 x 4 inch plywood in order to try to upgrade some hollow core closet doors, and was turned away at Lowe's and at a local lumbar company before finding your article. HD corporate will ALWAYS state they do not/will not make precision cuts; which to them means cut to exact length. You would be surprised how many overqualified craftsmen work there for various reasons. Thanks! 2.7k views View 1 Upvoter. In the past, pressure-treated lumber contained some pretty nasty chemicals that could lead to bad physical effects if ingested. Yes Home Depot will make cuts for you. If you are concerned that an associate will stop you—don’t worry—they are used to it. The steps I've shared are actually quite simple and easy to implement. Everything you offer here is valuable info, and yes, for all the criticism the stores get, those employees who do such a good job in spite of their workloads deserve special thanks. I got out a piece of paper and drew a simple cut plan. If you buy the wood at Home Depot they will cut it to whatever size you need. Cant wait to go pretend im gonna cut my own wood. Home Depot does, but their saw is not super straight. If the saw is 1/2” off, then you should have a 1/2” excess. You may have to pay a fee but it’s still better than lugging that huge piece of plywood home to do it yourself! I appreciate the detailed steps and strategic approach. They do NOT cut pressure treated wood because of the chemicals in them. However, my homework was not yet complete. Time to get it done! Now, I hope it won´t be so frustrating. Your attitude is an excellent example of excellent customer service and, excellent customer interaction. You could have them do the straight cuts to the size you want, and then round the corners yourself with a "coping saw." Save yourself and the cashier the hassle of calling for a price check. I get wood cut at home depot all the time, mostly to fit into the back of my 4runner. A horizontal cut, against the grain, is how they want to cut it. There are many projects I'd like to take on, but I often dont have the equipment to make the necessary cuts (maybe some day I'll invest in a table saw, but first I want make sure I at least have some talent for diy & am not all thumbs so to speak). “I'm working on a new project, a cornhole game. It states a few things: The person cutting your wood will likely point the policy out to customers who are belligerent and, in most cases, will be glad to offer the reasons why. Joel - Thanks for this detailed post. In this way I acknowledge the person's superior expertise in this subject and create a tutor/student dynamic. Meaning you can't sell it, trade it, transfer ownership of it or in any way allow another person not in your household to take possession of the product. 1. Employees usually want to HELP you, not design the project for you (they will not appreciate being asked "how do I build a bedframe? sells precut corn hole boards? I think the Lowes near me … I have had wood cut at Home Depot, and they did a very accurate job. I do not rely on the cut person. “I need three cuts. Example if your window needs two pieces 24″ and two 36″ then with 3″ added for each end that would add another 24″ for miters on the corners. In the cull pile it went. Yes, they will cut wood for you. I want 4.5 inch cuts on 4x8 1/4 inch plywood. This is a pretty normal part of the job for Home Depot employees but if you want to read about some crazy things they have seen, click here. To get the best cut possible, follow these four tips to make it happen. If you are anything like me, I don’t have a money tree growing in my backyard. For example, I am in the process of building cornhole games to give away as gifts and for profit. I've never been charged for cuts as long as I predicate the request with the fact that I won't be buying it if it isn't cut, something along the lines of, "I drive a beetle and it won't fit like this. Wood Purchasing Policy. Thanx. We've been doing a two phase major home addition project…huge DIY undertaking. Great. So, instead of paying for just the wood I receive, I am charged for the whole piece. (EDIT) They cut it for me for free! I understood that was how you treated people. It is located back where the lumber is. When you’re happy with the design, take a picture so you know where to glue the pieces. Some hardware store locations may also offer free wood cutting or wood cutting at a small fee, if you purchase wood from the store. Awesome article, you just helped me get my game plan ready for tomorrow. You must get an employee to do it for you. the wood left over after people have cut theirs to order. New comments cannot be posted and votes cannot be cast. That is the best instructions i have ever read. You can vary their height with shims or extra wood. All we need is someone to do the cutting. 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